Anonymous
map-marker Toronto, Ontario

Retrieve email address associated with account to access services

As stated above. Was just recently billed for another years subscription and cannot access the account. Unsure of email address associated with account. Billing is under Patrick O'Neill.
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Anonymous

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Verified Buyer
| map-marker Santa Maria, California

App not working can't watch anything

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Dazn - App not working can't watch anything
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Well I ordered the Garcia vs Davis had all my family & friends over for a bbq !! We had tv on In living room said error on screen through out the night we could it watch the fight at all no matter how many times we tried!! It was unfortunate for us all ..
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User's recommendation: Hopefully you don’t have issues like myself

Jimmy M Uqa

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Verified Buyer
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Verified Reviewer

There's guys by Jimmy The five ain't working

Dazn - There's guys by Jimmy The five ain't working
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I ordered a fight in Its making me pay for it again. Im trying to put it on my TV and its not letting me without purchasing again.
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User's recommendation: Let me know

Ephraim S Zfn

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Verified Reviewer

I cant see the boxing

Dazn - I cant see the boxing
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I pay 60 dollar and i cant see the boxing Ryan Garcia I need my money back, because I cant see the boxing
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Loss:
$60

Preferred solution: Full refund

David B Qib

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Verified Reviewer

To connect to sky

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More emails chats and phone calls have resulted in NOTHING. I think i may have to take complaint to OFFCOM the regulatory org here in uk
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Preferred solution: Deliver product or service ordered

User's recommendation: Be wary if you have issues since impossible to get customerservice to reply

Ronald V Qoo

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Om getting charge when I already have cancel my subscription

Dazn - Om getting charge when I already have cancel my subscription
Im getting charged when I already have cancel my subscription.. I need my money back please if not ill have to report this to my bank. Thank you
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Anonymous

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Verified Buyer
| map-marker Chicago, Illinois

Paid for pay per view never worked

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Dazn - Paid for pay per view never worked
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Bought the Ryan vs Tank fight They were quick to take my money out, app kept telling me to wait 10 mns and nothing They smart by not providing a customer service number just a dumb chat robot that " cant understand "" the problem, They better refund my money I have plenty of proof it's not my fault on my end fkrs!!
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User's recommendation: DO NOT GET THE APP

Anonymous
map-marker Campbellton, New Brunswick

Content is locked

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I paid for my subscription but the content is still locked. No one will answer my emails or messages. Brutal customer service experience as there IS NO CUSTOMER SERVICE. No phone number to call. Zero. Great product but Garbage service. They gladly took my money but I cant stream the service and they dont seem to care.
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Michael L Ups
map-marker Edmonton, Alberta

He had such a bad attitude

You billed us , when we haven’t had Denz for 2 years . You charged us last year and took the money out of my daughter account . We tried contacting you , but nothing . What a joke of a company
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User's recommendation: He had such a bad attitude , I wouldn’t recommend Dazn to anyone . How can a customer service person treat people so bad

David F Uer

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Verified Reviewer
| map-marker Dawn, Texas

Purchased fight and Monthly subscription. Was not able to see fight purchased when trying to select it.

Dazn - Purchased fight and Monthly subscription. Was not able to see fight purchased when trying...
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Dazn - Purchased fight and Monthly subscription. Was not able to see fight purchased when... - Image 3
I tried selecting help and restore event. It stated Your all set. Your Purchase was successful. Enjoy the Fight. It still would play.
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Myan Gmt
map-marker Basingstoke, Hampshire

I psid for boxing tonight and it hasnt come on

I paid for tonight's boxing and it hasnt come on so i want a refund plus I was on phone for 40 minutes to at 13p a minute soon will want my money back or I will go to the onbudsmen
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Anonymous
map-marker Bonn, North Rhine-Westphalia

Very bad customer service

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Never again. Customer service is very bad and they are not interested to help you solve your problems
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User's recommendation: Don’t use it

Raul E Mzl

I cancel my plan over a year ago and I'm still getting charged

I canceled my plans over a year ago and Im still getting charge. Need this to stop as soon as possible please
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Loss:
$260

Preferred solution: Price reduction

Robert A Ftq

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Verified Buyer

Fight not streamed

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I need to get a refund for the fight cost and the subscription to DAZN so that i could stream. The fight was payed for, but never allowed me to watch it or stream. Scream would say enjoy fight after I payed but when I would click play it would go to a same page to buy but say restore fight. Never allowing fight to play. Fight was even bought twice directly from my smart tv with not luck. The circled items in picture are two charges for fight and the one month of sub to DAZN
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Loss:
$158

Preferred solution: Full refund

User's recommendation: Never stream a fight through DAZN

Nelwyn Jok
map-marker Macclesfield, Cheshire East

It isn't *** working

I have payed for the ksi and Tommy fury fight and its not letting me watch it I want my Money back or for it it to work
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User's recommendation: Don’t bother

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