Prince Pzw

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Verified Buyer

I purchased tonight's fight and I cannot see it

Dazn - I purchased tonight's fight and I cannot see it
Dazn - I purchased tonight's fight and I cannot see it - Image 2
Dazn - I purchased tonight's fight and I cannot see it - Image 3
I purchase tonights fight and Im trying to watch it and its not showing is telling me to buy it again and when I click by access this has already been purchased. I want my money back. I already miss more than half the fight.
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Loss:
$60

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Los Angeles, California

I parches the rayan García vs Davis fight and was not able to see it

I will love to get my money back. It is not fair that you buy a fight that you be waiting for and you are not able to watch . I invited all my family to watch it was a desaster and waist of time thanks for nothing. And not only did they charge me the fight but also charged me 24 dollars for the monthly. I want all my money back.
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User's recommendation: I don’t recommend it

Anonymous

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Verified Buyer
| map-marker Wichita, Kansas

Refund

Dazn - Refund
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Dazn - Refund - Image 3
Dazn - Refund - Image 4
Yes, nobody has contact with me about my refund. I start to get pissed off now. I dont wrote the same story 50 times already how many times more you want me right the same *** over and over. Do something about it
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Jayd Jra
map-marker Los Angeles, California

Cancel account

Tratando de contactarlos para cancelar mi cuenta que hice para ver una pelea y sin Darme cuenta fue para todo el año ahora estoy pagando mensual y no lo nesesito no se que puedo hacer no quiero regalarles Dinero
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Anonymous
map-marker Scarborough, Ontario

Horrendous Customer Support/Service

It's not always the fault of the CSRs - the site and subscription service is built poorly. They have options to pause the account but that takes forever to process. Example in April this year, I requested a pause on April 19th. On April 21st I was still charged. So I did the Chat thing and they were not helpful at all. So I had to get the refund from PayPal - which was easy to do because I had the evidence handy. I find the customer service at DAZN to be slow even when you have a human on the chat. Their hands seemed tied from doing right by their customers. It's a shame they secure rights to things like UEFA Champions League in Canada and we're stuck dealing with a crap service with no live PVR or 4K.
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Anonymous
map-marker Tucson, Arizona

Scamed

I bought the subscription thinking u guys were going to play canelo fight and u guys didnt so now i spent my last money on that i want my money back
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Anonymous
map-marker Tulare, California

No, Help

Needed some help with Danza. No way of contact webpage phone number that doesnt work. Why even have this webpage if you cant get no help.
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User's recommendation: Avoid there’s no contact if you need help

Jalesia Cma

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Verified Buyer
| map-marker San Antonio, Texas

Dispute a charge

Dazn - Dispute a charge
Dazn - Dispute a charge - Image 2
Fight ppv of Tank Davis and Garcia I was charged twice on my card one charge is pending and one was already charged
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Otha Tnn

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Verified Buyer
| map-marker Peakhurst, New South Wales

Paid for the fight can't watch it

Dazn - Paid for the fight can't watch it
Dazn - Paid for the fight can't watch it - Image 2
I paid for the *** fight and its not letting me watch it Fix it now *** Now now now now now now now now now now now Now now now now
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User's recommendation: Call me

Jason V Imr

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Verified Reviewer

Refund

I was charged for this month yet account was canceled last month. I tried calling customer service and it was wrong number.
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Loss:
$14
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Don't use DAZN

Anonymous

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Verified Buyer
| map-marker Wheeling, West Virginia

Account

My account still will not allow me back in and I have not received much support or response about my refund for my subscription and the PPV fight I was not able to watch because of the malfunction of the app. I have videos of my experience if you will like to see.
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Lee O Hme

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Verified Reviewer
| map-marker Barrow In Furness, Cumbria

Paying 2 payments?

Im paying 19.99 a month and another 9.99 a month for Dazn , iv been trying to call you for 2 months now to resolve this,if not sorted today Im cancelling my full Dazn accounts at the banks, someone from Dazn please call me today you have my number.
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Anonymous
map-marker Oliveira De Azemeis, Aveiro

DAZN don't comply with consumer protection legislation

Payed an installment to try DAZN. Quickly concluded it wasn't any good and canceled. DAZN have locked me in to a 12 month contract and refuse to cancel under the 14 day cooling off period permitted by consumer protection legislation. I have reminded them that this is unlawful but they insist on taking subscriptions for a service that is not wanted or used.Tr
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User's recommendation: Look at Google and Trustpilot reviews before considering them. They are unscrupulous

Swara Gtz
map-marker Albuquerque, New Mexico

Being charge for a subscription that I canceled in June

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I ordered a fight four months ago and canceled the subscription to DAZN and still being charged for it
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Anonymous
map-marker Grenchen, Solothurn

NFL GamePass

Went through three online customer service reps only to disconnect after difficult questions. Rerouted to the first page again. Finally got a representative that stuck by me.
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