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Dazn

Dazn

www.dazn.com
What is your customer experience with Dazn?

Dazn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.4 star rating from 871 reviews; 3% would recommend. Consumers mostly dissatisfied with service and value, with 91% unfavorable feedback.

Key Takeaways for Future Customers

  • Check Dazn reviews before subscribing for recurring billing and refund patterns.
  • Expect difficulty reaching live support; plan potential escalation for subscriptions.
  • Good boxing coverage but weigh cost against reported access problems.

Negative Feedback / Risk Areas

  • Widespread customer complaints about inaccessible customer service and chat loops.
  • Frequent unauthorized or continuing billing and problems obtaining refunds.
  • Cancellation process is often difficult and delayed.
  • Streaming and app failures prevent access to paid events.

Positive Feedback

Users note strong boxing content as the main positive despite service and support issues.

View full overview ›

Media from reviews

Dazn - Cancellation
Dazn - Charging MonthlyDazn - Cancel subscriptionDazn - Need help with fight that never got to seeDazn - Six Nations Rugby UnionDazn - Cancel a transactionDazn - Application not working after main event
View all media ›

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Show reviews that mention
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Jordan C Zoy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newburgh, New York

Cancellation

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AI Highlights
  • Yearly bundle with two boxing matches; about $100 upfront.
  • Monthly charges of $20.99 for the rest of the year.
  • Cancellation not allowed until February 2027.
Dazn - Cancellation

I ordered a bundle with two boxing matches included in a yearly subscription for around $100 altogether. I thought I would pay all costs up front, and I didn't realize I would be charged $20.99 each month for the rest of the year.

I recently got sick and lost my income, and when I try to cancel my subscription, I am notified that I can't until my subscription ends in February 2027. My accounts are empty, and I paid for my event, which was for 2 separate events, and I would like to cancel my current yearly subscription.

I believe I paid every payment up until March or April 2026 because I got sick in March 2026. If you could reach out via email or call, thank you.

Loss:
$60
Pros:
  • You can watch your favorite sports and fight events
Cons:
  • You cannot cancel memberships before they end

Preferred solution: If I could be refunded some cash from after the events were over otherwise I would just like to cancel my membership which was an annual membership that was included with 2 event promotion

User's recommendation: Pay for monthly subscription so you can cancel at the end of the month and have no problems. Thank you DAZN

View full review
1 comment
Lesmond M

Customer service is sucks. You have no one to talk to you don’t know about your order . You constantly lose money.

Kenny J M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Application not working after main event

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Dazn - Application not working after main event
Dazn - Application not working after main event - Image 2

Application not working after main event purchased please help this situation or reimburse purchase please

Loss:
$76
Pros:
  • Great for event
Cons:
  • Not able to watch the fights

Preferred solution: Full refund

User's recommendation: Better service

View full review
Veronica B Cvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salmon Arm, British Columbia

Six Nations Rugby Union

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Dazn - Six Nations Rugby Union

Why cant I see rugby union on the search six nations are you not showing it I have payed my subscription

User's recommendation: Be honest up front we ant Rugby Union nothing else prepared to pay but you did not let valued customers the truth very disappointing will not use you again you took me money under false pretences shame on yoy

View full review
Anonymous
map-marker East Chicago, Indiana

Need help with fight that never got to see

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AI Highlights
  • The picture was not clear and would go on and off and was an hour behind.
  • We had family and friends over and could not see the fight; refund requested.
Dazn - Need help with fight that never got to see

Hello picture was not clear, it would go off and on and it was behide by an hour. At this time I would like to request a total refund for not having the opportunity to see the fight.

We had family and friends over and did not see it at all. Please know I attempted to reach out to someone that night of the fight.

View full review
Anonymous
map-marker Farmers Branch, Texas

Charging Monthly

AI Highlights
  • DAZN has unauthorized charges since May 2025
  • $35.46 charged monthly; one-time rental.
  • No signup or recurring payments; cancel and review charges.
Dazn - Charging Monthly

I am contacting you regarding unauthorized charges from DAZN. Since May 2025, I have been charged $35.46 every month even though I only paid for a one-time rental to watch a boxing fight, not a monthly subscription.

I do not remember creating an account or signing up for any recurring payments.

I have tried calling the phone numbers listed on your website, but none of them work or the calls do not go through, which has made it very difficult to resolve this issue. I would like this subscription canceled immediately and a review of the charges on my account.

View full review
Mike B Mqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pitt Meadows, British Columbia

Cant access games

There was no answer when I called. I want to watch the Champions League game between PSG and Arsenal, and all I get are highlights on my TV.

Preferred solution: Full refund

View full review
Chris D Ekx
map-marker Lakeland, Florida

Cancel subscription

Dazn - Cancel subscription

Can't afford it, lost my job. I just want to cancel, please, please, and thank you... please, please, please, please.

Pros:
  • Boxing

Preferred solution: Cancel subscription

View full review
Melissa S Rey
map-marker Harrisonburg, Virginia

DAZN will not load on tv?

I can't get to download on the new TV. I need to talk to someone! I am trying to call, and I am not getting anywhere.

View full review
Anthony Z Mji
map-marker Mississauga, Ontario

Becuase they dint pick up the phone when I need them to pick up Becuase I need them to cancel my subscription right. Now

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Becuase I would like to cancel my subscription completely because I didnt know how much it cost and Im not watching it anymore and now Im paying $56 for a whole Nother year but I dont need it and I just wanted to delete it. Im not payi

View full review
Soja M
map-marker Milwaukee, Wisconsin

Trying to locate a fight

I am trying to locate a fight that was videoed years ago and am not able to locate it or even talk to someone to help me find the fight.

Cons:
  • Just not able to find a fight

Preferred solution: A fight that was on here years ago

View full review
Anonymous
map-marker Toronto, Ontario

Cancelation

Never spoke to anyone. No one answered very unhappy dont get *** ..,,,..,.,,,,.???!!$)))$?$?))()()()

User's recommendation: Don’t get *** very hard th deal with

View full review
Keisha T Nif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Cancellation

I want my policy cancelled. When signing up there was never terms stating you'll be locked in 1 full year. It's a rip off.

Loss:
$40

User's recommendation: Don't purchase Dazone

View full review
Tiffany S Spv
map-marker San Antonio, Texas

Cancel a transaction

Dazn - Cancel a transaction

Still havent got my refund on the fight I was wondering if Im gonna get a refund I called two times and they didnt tell me nothing so I want to know

Loss:
$77

Preferred solution: Full refund

View full review

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Kenneth H Tyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birdsboro, Pennsylvania

What time do preliI minaries for boxing...

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Updated by user May 11, 2026

Need to follow throu

Original review Apr 26, 2026

What time do preliminaries for boxing on Saturday from Las Vegas, Nevada, start? Several prelims were not shown; I got results on boxrec.com.

Pros:
  • Great boxing coverage
Cons:
  • Sometimes times may not be posted for boxing

User's recommendation: great boxing site

View full review
Juan Carlos G Soc
map-marker Fresno, California

Charged 2 times

Dazn - Charged 2 times

I was charged twice and I don't know why it charged me 2 times and my name is Juan Carlos garcia and my phone number is 559668****

Loss:
$69
Pros:
  • Good fight
Cons:
  • Charging 2 times

Preferred solution: Full refund

View full review
Pierre F Tkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ottawa, Ontario

Cancel my subscription

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AI Highlights
  • Unable to cancel; no option found, and billing renews on the 2nd before the 3rd cancellation date.

I subscribed with the understanding that I could cancel at any time. I've tried to cancel my subscription a few times, but I don't have a way to do so.

Your website mentions that I can do so on the 3rd of every month, but when the billing date is the 3rd of every month. Somehow, your system (DAZN) generates another receipt automatically renewing my account, charging me on the 2nd of the month, a day before my actual cancellation date???

Please cancel my subscription, which I only use to watch the football games in the United States, hence the NFL season, which is from September to February every year.

psfaubert1@***.com Very disappointed customer

Loss:
$60
Pros:
  • View many nfl games at the same time
Cons:
  • Offer very few choices of north american sporting events

Preferred solution: Cancel my subscription and refund for two months off my subscription

View full review

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